A business process outsourcing (BPO) company with a five-person HR team contacted Talcura in 2014 looking for recruiting tools with better social media integration, a comprehensive set of features and a manageable, predictable fee structure. With hundreds of distributed customer service agents and an existing applicant tracking system (ATS) in place, this organization was quite familiar with the advantages of recruitment automation and the challenges of attracting candidates that met all their stringent qualifications. What this HR team needed was a cost-effective, self-serve, customizable solution with full, managed IT support, and they were not going to settle for a cookie-cutter recruitment solution.
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